Our Microsoft 365 Helpdesk solution gives your team fast, remote support for everyday Microsoft 365 problems (Outlook, Teams, OneDrive, Word, Excel, etc.), with simple and transparent pricing. You can use us on-demand, paying per incident when you need help, or choose a subscription for ongoing support. When an issue appears, you open a ticket, our technician connects securely to your device, diagnoses and fixes the problem, then documents what was done before closing the ticket. All services are backed by our satisfaction and refund guarantee, with clear rules for refunds and special cases, so you only pay for effective support.