Our Microsoft 365 Helpdesk subscription gives your team ongoing remote support for a fixed monthly fee per user, instead of paying per incident. Your users can contact our helpdesk whenever they have issues with Outlook, Teams, OneDrive, Word, Excel and other Microsoft 365 services, within the agreed support hours and SLAs. We take care of troubleshooting, small changes (passwords, accounts, licences) and follow-up until the problem is resolved. Each ticket is documented, and you receive simple reporting so you know what was done. The subscription makes your IT support predictable, scalable and easy to budget, while giving your team a dedicated partner for their Microsoft 365 environment.